Frequently asked questions

What is esports?

Esports is the world of organized, competitive video gaming. While this has traditionally been limited to ultra-competitive, high-stakes tournaments, Mission Control is working to bring esports to the recreational level. Recreational esports function just like your favorite rec-league sports, but for video games. Simply register to play, get matched up against other registered players in your community, and compete for bragging rights (and sometimes even small-prizes and swag).

How can users report inappropriate behavior?

Users have the ability to report inappropriate behavior within the application to both Mission Control and the league administrators so appropriate responses can be taken by both parties.

How do you ensure the safety of your gamers while they play?

Creating a fun and healthy culture, especially one that is counter to existing toxic gaming culture, is core to our mission of gathering community. As such, we hold all of our gamers to the community standards. Given our prioritization of socialization over competition, ensuring positive player-to-player interaction is key to our mission. As a result, users can message other league members in the application before, during, and after their games. If there are any inappropriate interactions within the app, users will have the ability to report these actions within the support section of their application. While interactions during the games themselves are not directly overseen by Mission Control, users will still have the ability to report any issues to us they experience while playing on their systems and address them with involved parties.

What are your community standards?

Mission Control holds all of its gamers to the same set of community standards.

These are:

Good sportsmanlike conduct is vital to the conduct of every contest.

In order to encourage proper conduct during games, Mission Control shall make decisions on whether to warn, penalize, or eject players or teams from their leagues for poor sportsmanlike conduct. These decisions are final.

Examples of poor sportsmanship include (but are not limited to): profanity, derogatory and abusive remarks towards an opponent, any action which shows disregard for the rules and policies of Mission Control.

What consoles are supported by Mission Control?

Mission Control is a mobile application that is not directly connected to any consoles. We support games played on all four major consoles—PC, PS4, Xbox One and Nintendo Switch.

Does it cost to play in leagues?

Each organization has the option to choose for their leagues to be free or priced to the user. Reach out to your organization's administrator if you are having trouble finding a league that fits your needs.

Can games be rescheduled?

Online leagues—Yes! The beautiful thing about online rec esports’ leagues is that there are no referees or fields required. Users have the ability within the application to reschedule games with their opponents and will not require admin assistance to do so. In-Person leagues—Rescheduling in-person games will not currently be possible within the application. In the future, this functionality will be added. Therefore, if someone misses the scheduled game, he or she will forfeit.

what games do you offer?

As of January 2020, Mission Control currently offers leagues in the following titles: Call of Duty, FIFA, Mario Kart, Madden, NHL, NBA 2K, Super Smash Bros, Rocket League, MLB The Show, and Fortnite. The next games that will be added are: Counter Strike: Global Offensive, League of Legends, Overwatch, and Clash Royale.

What is esports?

Esports is the world of organized, competitive video gaming. While this has traditionally been limited to ultra-competitive, high-stakes tournaments, Mission Control is working to bring esports to the recreational level. Recreational esports function just like your favorite rec-league sports, but for video games. Simply register to play, get matched up against other registered players in your community, and compete for bragging rights (and sometimes even small-prizes and swag).

How do I market my leagues?

Mission Control provides easily customizable marketing materials and works directly with organizations to ensure that their leagues see the successful engagement that they are striving for. This is one of the many perks of using our platform.

Does it cost to run leagues?

Each organization has the option to choose for their leagues to be free or priced to the user. If your leagues are paid, we will process that payment for you and take a small fee.

Where will the games be played?

With Mission Control, organizations can offer leagues both in-person and online. In order to run in-person leagues, you will need space within your facility along with the appropriate consoles, controllers and games. Mission Control does not provide any partners with this equipment; however, you can purchase them through our partners. If you do not wish to purchase any equipment, you can try finding one of your members to supply it. If you choose to offer online leagues, you do not need to purchase any equipment at all as league members will use their systems at home.

Are games actually played through the Mission Control platform?

No, they are not. All games are played on whatever video game console a player is using. The Mission Control platform is where players can learn all of their league info (schedule, standings, etc) and communicate with their fellow players.

How can users report inappropriate behavior?

Users have the ability to report inappropriate behavior within the application to both Mission Control and the league administrators so appropriate responses can be taken by both parties.

How do you ensure the safety of your gamers while they play?

Creating a fun and healthy culture, especially one that is counter to existing toxic gaming culture, is core to our mission of gathering community. As such, we hold all of our gamers to the community standards. Given our prioritization of socialization over competition, ensuring positive player-to-player interaction is key to our mission. As a result, users can message other league members in the application before, during, and after their games. If there are any inappropriate interactions within the app, users will have the ability to report these actions within the support section of their application. While interactions during the games themselves are not directly overseen by Mission Control, users will still have the ability to report any issues to us they experience while playing on their systems and address them with involved parties.

What are your community standards?

Mission Control holds all of its gamers to the same set of community standards.

These are:

Good sportsmanlike conduct is vital to the conduct of every contest.

In order to encourage proper conduct during games, Mission Control shall make decisions on whether to warn, penalize, or eject players or teams from their leagues for poor sportsmanlike conduct. These decisions are final.

Examples of poor sportsmanship include (but are not limited to): profanity, derogatory and abusive remarks towards an opponent, any action which shows disregard for the rules and policies of Mission Control.

What consoles are supported by Mission Control?

Mission Control is a mobile application that is not directly connected to any consoles. We support games played on all four major consoles—PC, PS4, Xbox One and Nintendo Switch.

Can games be rescheduled?

Online leagues—Yes! The beautiful thing about online rec esports’ leagues is that there are no referees or fields required. Users have the ability within the application to reschedule games with their opponents and will not require admin assistance to do so. In-Person leagues—Rescheduling in-person games will not currently be possible within the application. In the future, this functionality will be added. Therefore, if someone misses the scheduled game, he or she will forfeit.

what games do you offer?

As of January 2020, Mission Control currently offers leagues in the following titles: Call of Duty, FIFA, Mario Kart, Madden, NHL, NBA 2K, Super Smash Bros, Rocket League, MLB The Show, and Fortnite. The next games that will be added are: Counter Strike: Global Offensive, League of Legends, Overwatch, and Clash Royale.

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